get_sla_details
Retrieve SLA breach status for a task or incident using its system ID.
Instructions
Get SLA breach status for a specific task or incident
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| task_sys_id | Yes | System ID of the task/incident |
Retrieve SLA breach status for a task or incident using its system ID.
Get SLA breach status for a specific task or incident
| Name | Required | Description | Default |
|---|---|---|---|
| task_sys_id | Yes | System ID of the task/incident |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
Annotations already declare readOnlyHint=true and openWorldHint=true, so the agent knows it's safe and non-destructive. The description adds 'breach status' but doesn't explain output format or limitations beyond schema.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Single sentence, no wasted words, immediately conveys the tool's purpose. Front-loaded with verb and resource.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given the tool's simplicity (1 param, no output schema, read-only annotations), the description is fairly complete. Only missing is usage guidance, but overall adequate for a straightforward retrieval tool.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 100% with a clear description for the sole parameter 'task_sys_id'. The tool description adds no further semantic value about the parameter.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
Description clearly states the action 'Get', the resource 'SLA breach status', and specifies scope 'for a specific task or incident'. It is concise and differentiates from siblings like 'get_csm_case_sla' by being more general.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance on when to use this tool versus alternatives such as 'list_active_slas' or 'get_csm_case_sla'. No context about prerequisites or when not to use.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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