Skip to main content
Glama

create_epic

Create a new epic in ServiceNow with a title, description of goals, and project assignment.

Instructions

Create a new epic (requires WRITE_ENABLED=true)

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
projectNoProject sys_id
descriptionNoEpic description and goals
short_descriptionYesEpic title
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate the tool is not read-only (readOnlyHint=false). The description adds the specific requirement of WRITE_ENABLED=true, providing context beyond annotations. However, it does not disclose other behavioral traits like side effects or error conditions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with a parenthetical requirement, front-loading the core purpose. No wasted words, but could be slightly more structured if needed.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description lacks information about return values (e.g., sys_id of created epic) and does not explain behavior when the WRITE_ENABLED condition is false. Given no output schema, this is a significant gap for a create tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for all parameters. The tool description adds no extra information about parameters beyond what the schema provides, meeting the baseline but not exceeding it.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool creates a new epic, using a specific verb and resource. It distinguishes from siblings like update_epic by the action 'create', though it doesn't explicitly address differentiation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description includes a usage prerequisite ('requires WRITE_ENABLED=true'), but lacks guidance on when to use this tool vs other epic-related tools or alternatives. No exclusions or context provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/aartiq/nowaikit'

If you have feedback or need assistance with the MCP directory API, please join our Discord server