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get_portal

Read-only

Retrieve complete Service Portal configuration using its sys_id or URL suffix. Enables quick access to portal details for development and management.

Instructions

Get full configuration details of a Service Portal by sys_id or URL suffix

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYesPortal sys_id or url_suffix (e.g. "sp", "itsm")
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already provide readOnlyHint=true and openWorldHint=true, covering safety. Description adds 'Get full configuration details' which aligns but does not elaborate on behavioral traits such as return structure, auth needs, or rate limits. Minimal extra value beyond annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, front-loaded with verb and resource, no wasted words. Efficiently communicates essential information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Complete enough for simple tool with 1 param and annotations. Could improve by describing what 'full configuration details' includes, but current description suffices for common use cases.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with clear description for parameter 'id'. Tool description does not add additional meaning beyond schema. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states verb (Get), resource (full configuration details of a Service Portal), and identification method (by sys_id or URL suffix). Distinguishes from siblings like get_portal_page, get_portal_widget, and list_portals by specifying 'full configuration details'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Implies usage for retrieving full portal configuration, but lacks explicit 'when to use' vs 'when not to use' or alternatives. No mention of sibling tools like list_portals for listing. However, the identification criteria provide clear context for invocation.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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