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asachs01

Autotask MCP Server

by asachs01

autotask_update_ticket_checklist_item

Update a ticket checklist item by editing its text, marking it complete or incomplete, or changing its position.

Instructions

Update a checklist item on a ticket — edit text, mark complete/incomplete, or change position.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
itemIdYesThe checklist item ID to update
itemNameNoNew text for the checklist item
positionNoNew ordering position for the item
ticketIdYesThe parent ticket ID
isCompletedNoMark the item complete (true) or incomplete (false)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden for behavioral disclosure. It only lists what can be updated but fails to mention side effects, idempotency, authentication requirements, or whether partial updates are supported. This is insufficient for safe agent decision-making.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence that efficiently conveys the tool's purpose and main capabilities without any extraneous information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool is a simple update operation with five parameters, but the description omits any mention of the return value or behavior after update. Given no output schema, this leaves the agent uninformed about what to expect (e.g., confirmation, updated object, or empty response).

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already documents all parameters clearly. The description adds no additional meaning beyond restating the field purposes (e.g., 'edit text' for itemName), providing marginal extra value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Update') and identifies the resource ('checklist item on a ticket'), and lists three concrete actions (edit text, mark complete/incomplete, change position). It clearly distinguishes from sibling tools like create, search, and delete.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description does not provide any guidance on when to use this tool versus alternatives (e.g., create or delete checklist items). No context about prerequisites or when not to use it is given.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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