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asachs01

Autotask MCP Server

autotask_update_ticket_checklist_item

Update a ticket's checklist item by editing text, marking it complete or incomplete, or changing its position.

Instructions

Update a checklist item on a ticket — edit text, mark complete/incomplete, or change position.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe parent ticket ID
itemIdYesThe checklist item ID to update
itemNameNoNew text for the checklist item
isCompletedNoMark the item complete (true) or incomplete (false)
positionNoNew ordering position for the item
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the burden. It transparently lists three actions (text edit, status, position) but doesn't clarify behavior for omitted parameters, partial updates, or return value. Overall, it is fairly transparent for a simple mutation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence that is clear and front-loaded with the key actions. No unnecessary words or redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Missing description of return value or success indicator since there is no output schema. Also lacks comparison to siblings like create/delete/search. Adequate for a simple update but could be more complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with parameter descriptions. The description maps to three optional parameters but adds no extra meaning beyond the schema. For example, it doesn't clarify if 'isCompleted' or 'position' are optional or their behavior. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it updates a checklist item on a ticket with specific actions: edit text, mark complete/incomplete, or change position. It distinguishes from sibling tools like create or delete by specifying the 'update' verb.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for updating existing items but doesn't explicitly state when to use this tool versus create, delete, or search. No prerequisites or context for partial updates are provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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