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asachs01

Autotask MCP Server

autotask_update_company

Update company records in Autotask, including payment terms via invoice template and separate billing address fields.

Instructions

Update company record. invoiceTemplateID sets payment terms (103=Due on Receipt, 104=NET 30). Billing address fields separate from regular address.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
idYes
companyNameNo
phoneNo
address1NoRegular address (distinct from billingAddress1)
address2No
cityNo
stateNo
postalCodeNo
countryIDNoe.g. 237 for United States
isActiveNo
webAddressNoWebsite URL (field name is webAddress)
billingAddress1NoFor invoices (separate from address1)
billingAddress2NoBilling address line 2
billToAttentionNoBill-to attention name
billToAddressToUseNo1 = use bill-to fields explicitly
billToCityNoBill-to city
billToStateNoBill-to state/province
billToZipCodeNoBill-to ZIP/postal code
billToCountryIDNoBill-to country ID
billToCompanyLocationIDNoBill-to company location ID
taxRegionIDNoTax region ID (capital ID suffix per Autotask convention)
invoiceTemplateIDNoInvoice template ID applied to this company. Acts as the payment-terms selector (e.g. 103=Due on Receipt, 104=NET 30).
invoiceMethodNoInvoice delivery method picklist ID (e.g. 2=Email)
invoiceEmailMessageIDNoDefault email-message template ID used when invoicing this company
taxIDNoTax registration / FEIN / VAT identifier string
isTaxExemptNoWhether the company is tax-exempt. Note: Autotask field name is `isTaxExempt` — not `taxExempt`.
quoteEmailMessageIDNoDefault email-message template ID used when sending quotes
quoteTemplateIDNoDefault quote template ID for this company
purchaseOrderTemplateIDNoDefault purchase-order template ID for this company
ownerResourceIDNoResource ID of the account owner
classificationNoCompany classification picklist ID
companyTypeNoCompany type picklist ID (e.g. Customer, Prospect, Vendor)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. Discloses that invoiceTemplateID acts as payment-terms selector and billing fields are separate. However, does not explain update semantics (partial vs full replacement), required permissions, or side effects. Partial transparency but gaps remain.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with no wasted words. Front-loaded with main action, then key nuances. Efficient for a complex tool.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 32 parameters and no annotations or output schema, description is minimally adequate but incomplete. Covers two important aspects but misses update behavior (partial/full), common use cases, and interaction with other tools. Schema descriptions help balance, but overall context could be richer.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 75% (high), baseline 3. Description adds value beyond schema by explicitly noting invoiceTemplateID mapping to payment terms and billing address distinction. Provides concrete examples (e.g., 103=Due on Receipt).

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Name and description clearly state 'Update company record'. Distinguishes from sibling tools like autotask_create_company. Specifies key fields (invoiceTemplateID, billing address) that set it apart from other update tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Description implies use when updating an existing company, but does not explicitly state when to use this versus creating or searching. No mention of prerequisites (e.g., company must exist) or alternatives (e.g., use create for new companies). Some context provided via invoiceTemplateID semantics.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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