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asachs01

Autotask MCP Server

autotask_search_ticket_checklist_items

Retrieve all checklist items for a ticket, including their completion status, by providing the ticket ID.

Instructions

List all checklist items on a ticket, including their completion status. Checklist items are a sub-resource of a ticket and cannot be queried without a ticket ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID whose checklist items should be listed
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must cover behavior. It mentions listing all items with completion status, implying read-only, but lacks details on authorization or rate limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the core purpose, no redundant information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Adequately describes the tool's function and constraints for a simple list operation, though it omits details like pagination or ordering.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the schema already clarifies the parameter. The description adds context about the ticket ID requirement, providing marginal extra value.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly specifies 'List all checklist items on a ticket' with an action verb and resource, and distinguishes it from sibling tools that create, update, or delete checklist items.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description states that checklist items are a sub-resource requiring a ticket ID, but does not explicitly compare to alternative tools like get_ticket_details which might also return checklist items.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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