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asachs01

Autotask MCP Server

autotask_search_ticket_checklist_items

Retrieve all checklist items for a specific ticket, including their completion status, to track task progress and ensure nothing is missed.

Instructions

List all checklist items on a ticket, including their completion status. Checklist items are a sub-resource of a ticket and cannot be queried without a ticket ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID whose checklist items should be listed
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It states the tool lists items with status, but lacks details on mutability (read-only nature), rate limits, permissions, or pagination, which limits behavioral disclosure.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two concise sentences, front-loaded with purpose, and no redundant information. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description covers the operation, parameter constraint, and a hint about output (completion status). Given the tool's simplicity (one required param, no nested objects), it is mostly complete, though it does not describe output structure or pagination.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the description reinforces the ticketId requirement but adds little new meaning beyond what the schema already provides (e.g., 'cannot be queried without a ticket ID' is implied by required field).

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists all checklist items on a ticket, including completion status. It explicitly identifies the resource (checklist items) and scope (on a ticket), distinguishing it from sibling tools that create, update, or delete checklist items.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear prerequisite: a ticket ID is required, and checklist items are a sub-resource. However, it does not explicitly compare this tool to alternatives or state when not to use it.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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