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asachs01

Autotask MCP Server

autotask_get_field_info

Retrieve field definitions and picklist values for any Autotask entity type to discover valid field inputs.

Instructions

Get field definitions for an Autotask entity type, including picklist values. Useful for discovering valid values for any picklist field.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
entityTypeYesThe Autotask entity type (e.g., "Tickets", "Companies", "Contacts", "Projects", "ProjectTasks", "TicketNotes"). Note: project tasks use "ProjectTasks" (or "Tasks" which auto-maps). See Autotask REST API entity names.
fieldNameNoOptional: filter to a specific field name
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided. The description states it gets field definitions, indicating a read-only operation. No contradictions, but it adds minimal behavioral insight beyond the obvious.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with main purpose and a specific use case. No extraneous information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, the description explains the purpose and value (picklist discovery). It could detail return fields, but for a simple metadata tool it is adequate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with good descriptions for both parameters (entityType with examples, fieldName as optional filter). The description adds value by highlighting picklist values but does not significantly enhance parameter semantics.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool retrieves field definitions for an Autotask entity type, including picklist values. It is distinct from sibling tools (which are CRUD or searches) as a metadata tool.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description says 'useful for discovering valid values for any picklist field,' implying when to use it. It does not provide exclusion criteria or alternative tools, but the context is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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