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asachs01

Autotask MCP Server

autotask_get_product

Retrieve detailed information for a specific product from Autotask PSA using its product ID.

Instructions

Get a specific product by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
productIdYesThe product ID to retrieve
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must convey behavioral traits. It only says 'Get' implying read-only, but does not disclose if any write operations occur, required permissions, rate limits, or response format. Minimal transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise: 4 words in one sentence. It is front-loaded and contains no extraneous information. Every word earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (one parameter, no output schema), the description is mostly complete. It explains the purpose and the required parameter. However, it could briefly mention that the tool returns the full product object, but this is not critical.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage for the single parameter productId. The description adds no additional meaning beyond the schema's own description 'The product ID to retrieve', so baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Get a specific product by ID' is a clear verb+resource combination. It distinguishes itself from siblings like autotask_search_products which retrieves multiple products, and from other get tools like autotask_get_opportunity by specifying 'product'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidelines on when to use this tool versus alternatives like autotask_search_products. However, the description implicitly suggests use for retrieving a single product by ID, but does not mention scenarios or exclusivity.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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