Skip to main content
Glama
asachs01

Autotask MCP Server

autotask_search_ticket_notes

Search for notes on a specific ticket using its ID. Optionally set the number of results per page (max 100).

Instructions

Search for notes on a specific ticket

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID to search notes for
pageSizeNoNumber of results to return (default: 25, max: 100)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, and the description does not disclose behavioral traits such as pagination, sorting, or search scope. It simply repeats the purpose without adding operational details.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence with no wasted words. It is appropriately sized for a simple tool but could be improved with more context.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 2 parameters and no output schema, the description is minimally complete. It tells the agent what the tool does but omits details about return format or pagination behavior, relying heavily on the schema.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema covers both parameters with descriptions, so baseline is 3. The description does not provide any additional meaning beyond what is already in the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Search for notes on a specific ticket', which is a specific verb-resource combination. It distinguishes itself from sibling 'get' and 'create' note tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives like autotask_get_ticket_note or other search tools. There is no mention of use cases or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/asachs01/autotask-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server