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asachs01

Autotask MCP Server

autotask_update_ticket_charge

Update existing ticket charges by modifying specific fields like name, quantity, price, cost, billable status, or status. Only provided fields are changed.

Instructions

Update an existing ticket charge. Only fields provided will be changed.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
chargeIdYesThe charge ID to update
nameNoUpdated charge name
descriptionNoUpdated description
unitQuantityNoUpdated quantity
unitPriceNoUpdated unit price
unitCostNoUpdated unit cost
billableToAccountNoUpdated billable status
statusNoUpdated status
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must fully disclose behavior. It states it's an update and implies idempotent partial modification, but does not mention side effects (e.g., affecting totals), required permissions, error handling, or response details.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence with no filler. It front-loads the verb 'Update' and immediately specifies the resource. Every word serves a purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With 8 parameters and no output schema or annotations, the description covers the core partial update behavior. However, it could provide more context about validation, cascading changes, or when to use this tool versus other update tools.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for all parameters. The description adds value beyond schema by clarifying that 'Only fields provided will be changed,' confirming partial update semantics for the optional fields.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Update an existing ticket charge' (verb+resource) and distinguishes from create/delete siblings by specifying it's an update. 'Only fields provided will be changed' adds precision.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explains that only provided fields are changed, which is helpful but does not compare with alternative tools (e.g., create, delete) or specify when to update vs. other operations. No exclusions or prerequisites are given.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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