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asachs01

Autotask MCP Server

autotask_update_ticket_charge

Update an existing ticket charge fields like name, quantity, price, cost, and billable status. Only specified fields are modified.

Instructions

Update an existing ticket charge. Only fields provided will be changed.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
chargeIdYesThe charge ID to update
nameNoUpdated charge name
descriptionNoUpdated description
unitQuantityNoUpdated quantity
unitPriceNoUpdated unit price
unitCostNoUpdated unit cost
billableToAccountNoUpdated billable status
statusNoUpdated status
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Without annotations, the description must disclose behavior. It states 'Only fields provided will be changed', which is good. However, it omits consequences like whether unspecified fields are cleared, required permissions, or return value. Acceptable but not thorough.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two succinct sentences, front-loaded with the action. No filler. Every word earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema and moderate complexity (8 params, 1 required), the description is minimal. It explains partial update but lacks error handling, return value, or prerequisites. Adequate but could be more complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema covers 100% of parameters with descriptions. The description adds no additional semantics beyond the schema. Baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states 'update an existing ticket charge', indicating verb and resource. Distinguished from create and delete siblings via name and description. Lacks domain context but sufficient.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this versus alternatives like autotask_create_ticket_charge or autotask_delete_ticket_charge. Does not mention that 'Only fields provided will be changed' is a partial update pattern that differs from a full replace.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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