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asachs01

Autotask MCP Server

autotask_get_ticket_charge

Retrieve a specific ticket charge by its ID to access detailed billing information for auditing or review.

Instructions

Get a specific ticket charge by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
chargeIdYesThe ticket charge ID to retrieve
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavior. It indicates a read operation but lacks details on error handling, permissions, or side effects. For a simple get, this is minimally adequate.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, succinct sentence (6 words) with no redundant information. Every word is necessary and front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple get-by-ID tool with one parameter and no output schema, the description covers the essential purpose. It could mention the return object type explicitly, but the lack is not critical.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The single parameter 'chargeId' is documented in the schema as 'The ticket charge ID to retrieve'. The description repeats this without adding new meaning. At 100% schema coverage, baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Get' and the resource 'ticket charge' with a specific identifier. It distinguishes from siblings like 'search_ticket_charges' which is a search operation.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool vs alternatives like 'search_ticket_charges'. Usage is implied for retrieving a single charge by ID, but no exclusion criteria are provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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