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asachs01

Autotask MCP Server

autotask_get_ticket_charge

Get details of a specific ticket charge using its ID. Access charge information from Autotask PSA for analysis.

Instructions

Get a specific ticket charge by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
chargeIdYesThe ticket charge ID to retrieve
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must carry the full burden of behavioral disclosure. It only states 'Get' without mentioning error handling, idempotency, authorization needs, or what happens if the chargeId is not found.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is one sentence of 7 words, directly conveying the purpose with no wasted words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple retrieval tool with one parameter and no output schema, the description is adequate but could be more complete by mentioning that it returns the charge object or that the ID is required.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with a description for chargeId. The tool description adds no additional meaning beyond the schema. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Get a specific ticket charge by ID' clearly states the action (Get) and the resource (ticket charge). It distinguishes from sibling tools like search_ticket_charges, delete_ticket_charge, and update_ticket_charge by specifying retrieval by ID.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit guidance on when to use this tool versus alternatives like search_ticket_charges. The context implies use when you have a specific chargeId, but no when-not or alternative suggestions are provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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