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asachs01

Autotask MCP Server

autotask_search_ticket_attachments

Retrieve attachments linked to a specific ticket in Autotask. Provide the ticket ID to search for attached files.

Instructions

Search for attachments on a specific ticket

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID to search attachments for
pageSizeNoNumber of results to return (default: 10, max: 50)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, and the description does not disclose behavior beyond the basic search action. It fails to mention whether the operation is read-only, pagination behavior beyond the pageSize parameter, or error conditions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence that efficiently communicates the core purpose with no extraneous words.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the absence of annotations and output schema, the description is too minimal to be complete. It does not clarify the return format (e.g., list of attachment summaries) or provide any context about what constitutes a valid search.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and both parameters have explicit descriptions in the schema. The tool description adds no additional meaning beyond what the schema already provides, so a baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Search for') and the resource ('attachments on a specific ticket'), distinguishing it from sibling tools like get_ticket_attachment (single) and create_ticket_attachment.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like autotask_get_ticket_attachment or autotask_search_tickets. The description does not mention exclusions or prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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