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asachs01

Autotask MCP Server

autotask_search_contacts

Find contacts in Autotask by name or email. Filter by company, active status, and paginate results.

Instructions

Search for contacts in Autotask. Returns 25 results per page by default. Use page parameter for more results.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
searchTermNoSearch term for contact name or email
companyIDNoFilter by company ID
isActiveNoFilter by active status (1=active, 0=inactive)
pageNoPage number for pagination (default: 1)
pageSizeNoResults per page (default: 25, max: 200)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description bears full responsibility for behavioral disclosure. It only mentions pagination behavior but does not state that this is a read-only operation, does not address rate limits, authentication requirements, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences front-loaded with the purpose. Each sentence adds value, and there is no fluff or redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool lacks an output schema, so the description should explain what is returned (e.g., contact fields). It does not. Pagination details are minimal. Given the tool's simplicity and the richness of the schema, it is moderately complete but missing key context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% coverage with descriptions for all five parameters. The description adds minimal value beyond the schema, only noting the default page size and the page parameter. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool searches for contacts in Autotask. It distinguishes itself from sibling search tools targeting different entities (e.g., companies, tickets) by specifying the resource as 'contacts'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description mentions default pagination (25 results) and the page parameter, implying usage for paginated searches. However, it does not provide explicit guidance on when to use this tool over other search tools, nor does it state prerequisites or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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