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asachs01

Autotask MCP Server

autotask_search_ticket_charges

Search ticket charges (materials, costs, expenses) by ticket ID. Unfiltered queries return at most 10 results.

Instructions

Search ticket charges (materials, costs, expenses). Provide ticketId for best performance. Max 10 if unfiltered.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdNoFilter by ticket ID (recommended)
pageSizeNoNumber of results to return (default: 25, max: 100)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. It discloses the unfiltered result limit (max 10) and the performance benefit of using ticketId, but does not mention authentication, rate limits, or whether the operation is read-only (implied but not stated).

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Three short, front-loaded sentences with no filler. Every sentence adds value: purpose, performance tip, limit condition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple search tool with two optional parameters and no output schema, the description covers the key behavioral details (unfiltered limit, performance recommendation) and is adequately complete for agent selection and invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% with both parameters documented. The description adds a performance hint for ticketId but does not add new semantic meaning beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the tool searches ticket charges (materials, costs, expenses), specifying a concrete resource and action. It distinguishes from sibling tools like autotask_get_ticket_charge (single charge) and create/update/delete variants.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance: 'Provide ticketId for best performance' and 'Max 10 if unfiltered.' This helps agents decide when to use a filter. However, it does not explicitly mention when to use this search vs. get_ticket_charge for single charges.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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