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asachs01

Autotask MCP Server

autotask_get_service_call

Retrieve a specific service call from Autotask by providing its ID. Enables quick access to service call details for analysis or verification.

Instructions

Get a specific service call by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallIdYesThe service call ID to retrieve
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must fully disclose behavioral traits. It only indicates a read operation ('Get') but omits details like authentication requirements, error behavior for invalid IDs, or rate limits. The minimal description leaves significant ambiguity.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence, concise and front-loaded, with no extraneous words. It efficiently conveys the tool's purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simple nature (one required param, no output schema), the description is largely complete. It captures the essential function, though additional context about return value format or error handling would improve completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema covers the parameter with a clear description ('The service call ID to retrieve'), and the tool description echoes 'by ID'. With 100% schema coverage, the description adds little extra meaning but is not misleading.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Get'), the resource ('a specific service call'), and the method ('by ID'), making the tool's purpose unambiguous. It effectively distinguishes from sibling tools like autotask_search_service_calls (which retrieves multiple calls) and autotask_delete_service_call (which deletes).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives, such as whether to prefer it over autotask_search_service_calls when the ID is known. It does not mention prerequisites (e.g., having a valid ID) or contrasting use cases.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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