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asachs01

Autotask MCP Server

autotask_get_service_call

Retrieve a specific service call from Autotask using its unique ID to access call details.

Instructions

Get a specific service call by ID

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallIdYesThe service call ID to retrieve
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description indicates a read-only operation ('Get'), which is expected. No annotations are provided, so the description carries the full burden; it does not disclose permissions, rate limits, or other behavioral traits, but for a simple retrieval, it is adequate.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single concise sentence that immediately conveys the tool's purpose. No unnecessary words, efficient for an AI agent to parse.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simple nature of the tool (one required parameter, no output schema, no annotations), the description is sufficient. It specifies the resource and the identifying parameter. Return value is implied.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema already provides full description of the only parameter (serviceCallId) with 100% coverage. The description adds no additional meaning beyond 'by ID'. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (Get), the resource (a specific service call), and the method (by ID). It effectively distinguishes from sibling tools like autotask_search_service_calls.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage (use when you have an ID) but does not explicitly state when to use this tool versus alternatives like search. No guidance on prerequisites or context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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