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asachs01

Autotask MCP Server

autotask_create_contact

Create a contact record in Autotask by specifying company ID, first name, and last name. Optionally add email, phone, and title.

Instructions

Create new contact record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
companyIDYesCompany ID for the contact
firstNameYes
lastNameYes
emailAddressNo
phoneNo
titleNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, and the description does not disclose behavioral traits beyond it being a create operation. Missing details on success/failure behavior, duplication handling, or side effects. The description is too minimal to inform the agent about important behaviors.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single sentence is concise, but for a tool with 6 parameters and no output schema, it is underspecified. Conciseness is good but at the expense of completeness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 6 parameters, no output schema, and no annotations, the description is severely incomplete. It does not mention required fields, return values, error conditions, or any context about the contact record. The agent lacks key information for correct invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 17% (only companyID has a description). The description does not add meaning to any parameters, leaving the agent without clarity on fields like emailAddress, phone, or title. Fails to compensate for low schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states 'Create new contact record' which is a specific verb and resource. It distinguishes among sibling create tools (e.g., autotask_create_company) by targeting contacts. However, it could be more precise about what constitutes a contact in this context.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like autotask_create_company or autotask_update_contact. No mention of prerequisites (e.g., company must exist) or context for when creating a contact is appropriate.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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