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asachs01

Autotask MCP Server

autotask_create_contact

Create a new contact in Autotask by providing company ID, first name, last name, and optional details like email, phone, and title.

Instructions

Create a new contact in Autotask

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
companyIDYesCompany ID for the contact
firstNameYesContact first name
lastNameYesContact last name
emailAddressNoContact email address
phoneNoContact phone number
titleNoContact job title
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations exist, and the description does not disclose behavioral traits such as required permissions, side effects (e.g., duplicate handling), or response format. Minimal transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence with six words – no wasted text. Front-loaded with action and resource, optimally concise.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Despite a clear purpose, the description omits required context like return value, error conditions, or prerequisites (e.g., valid companyID). With no output schema, the agent lacks crucial information.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with all parameters documented. The description adds no extra parameter context, so the schema carries the burden, earning a baseline score.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Create'), resource ('contact'), and system ('Autotask'), distinguishing it from sibling tools like 'autotask_create_company'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use or alternatives is provided. The description only states the function, leaving the agent to infer context from the tool name and sibling list.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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