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asachs01

Autotask MCP Server

by asachs01

autotask_create_contact

Create a new contact record by specifying the company ID, first name, and last name. Optionally add phone, title, or email.

Instructions

Create new contact record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
phoneNo
titleNo
lastNameYes
companyIDYesCompany ID for the contact
firstNameYes
emailAddressNo
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden for behavioral disclosure, but it only states 'Create new contact record'. It omits behavioral traits such as side effects, required permissions, idempotency, or what happens on duplicate. This is a critical gap for a mutation tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness2/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely short, but this is under-specification rather than efficiency. It lacks essential detail, making it insufficiently informative for an agent.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has 6 parameters (3 required) and no output schema, the description should explain return behavior, validation, or error conditions. It provides none, leaving the agent poorly informed for correct invocation.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is very low (17%), yet the description adds no parameter-level information. Parameter names like 'firstName' are self-explanatory, but others like 'companyID' require context not provided. The description fails to compensate for the schema's lack of descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Create new contact record', which is a specific verb and resource. It distinguishes from sibling tools like autotask_update_contact and autotask_search_contacts by implying creation as opposed to update/search.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives. An agent would benefit from knowing prerequisites or that it is intended for new contacts only, not for updates.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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