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asachs01

Autotask MCP Server

autotask_create_contact

Create a new contact record in Autotask by supplying company ID, name, email, phone, and title.

Instructions

Create new contact record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
companyIDYesCompany ID for the contact
firstNameYes
lastNameYes
emailAddressNo
phoneNo
titleNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description only implies a write operation with no behavioral details (e.g., whether the new contact is returned, ID vs. object). No annotations are present to compensate.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence, but it is too minimal for a tool with 6 parameters. It could be expanded without becoming verbose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, no annotations, and low schema coverage, the description fails to provide sufficient context for the agent to use the tool correctly. Missing details on required fields beyond schema and expected return value.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 17% (companyID). The description does not add any information about the other 5 parameters, leaving the agent with no guidance on their purpose or format.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The tool name and description clearly state it creates a contact record. However, the description does not specify the context (Autotask) or differentiate from other create tools like 'autotask_create_company'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives such as 'autotask_update_contact'. No prerequisites or conditions mentioned.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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