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asachs01

Autotask MCP Server

autotask_search_service_call_ticket_resources

Search for technician assignments on service call tickets, filterable by ticket ID or technician ID, with paginated results.

Instructions

Search for resource (technician) assignments on service call tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdNoFilter by service call ticket ID
resourceIdNoFilter by resource (technician) ID
pageSizeNoNumber of results to return (default: 25)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must convey behavioral traits. It only states 'search' (read operation) but lacks details on permissions, rate limits, pagination behavior, or side effects. This is insufficient for a tool with no annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence, which is concise and to the point. However, it lacks structure (e.g., no bullet points or headings) and could include a tiny bit more detail without becoming verbose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no annotations, no output schema, and three optional parameters, the description is minimally complete. It states the purpose but omits details like result structure, sorting, or permission requirements. Adequate for a basic search but not comprehensive.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema covers all three parameters with descriptions (100% coverage). The tool description adds no extra meaning beyond the schema, such as clarifying that serviceCallTicketId and resourceId are filters or explaining pageSize behavior. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'search' and the specific resource 'resource (technician) assignments on service call tickets'. It distinguishes from sibling tools like 'autotask_search_service_calls' and 'autotask_search_resources'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies searching for technician assignments but provides no explicit guidance on when to use this tool versus alternatives like 'autotask_search_service_call_tickets' or filtering by other criteria. No context for exclusion or usage scenarios.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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