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asachs01

Autotask MCP Server

autotask_search_service_call_ticket_resources

Retrieve technician assignments on service call tickets. Filter by ticket ID or technician ID to locate specific resource details.

Instructions

Search for resource (technician) assignments on service call tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdNoFilter by service call ticket ID
resourceIdNoFilter by resource (technician) ID
pageSizeNoNumber of results to return (default: 25)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided; description does not disclose if operation is read-only or any other behavioral traits. The name implies search but no explicit assurance or side-effect details.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single concise sentence, but no structural elements like parameter grouping or usage notes. Efficient but could be more informative.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

No output schema and description does not explain return type or structure. Tool simplicity partially compensates but missing details on results and defaults.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema has 100% description coverage, so parameters are well-documented. Description adds no extra meaning beyond schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states it searches for resource (technician) assignments on service call tickets, distinguishing it from related search tools for service calls or resources alone.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives like autotask_search_service_calls or autotask_search_resources. Lacks context for appropriate usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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