autotask_update_service_call
Modify service call properties such as status, dates, and description. Mark a call as completed or closed by updating its status or setting complete to true.
Instructions
Update an existing service call. Use this to change status, times, or description. To complete/close a service call, set complete: true or update the status.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| serviceCallId | Yes | The service call ID to update | |
| description | No | Updated description | |
| status | No | Updated status picklist ID | |
| startDateTime | No | Updated start date/time (ISO 8601 format) | |
| endDateTime | No | Updated end date/time (ISO 8601 format) | |
| complete | No | Set to true to mark the service call as complete/closed |