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asachs01

Autotask MCP Server

by asachs01

autotask_list_ticket_statuses

Retrieve all ticket statuses from Autotask to filter or create tickets.

Instructions

List all available ticket statuses in Autotask. Use this to find status values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description carries full burden. It indicates a read-only list operation, but lacks details on return format or any behavioral nuances. Adequate for a simple tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two clear sentences with no redundant information. Every word adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a parameterless list tool, the description fully explains what the tool does and when to use it. No additional context needed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

No parameters (0 params, 100% schema coverage). Baseline score of 4 applies as per guidelines.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List' and the resource 'all available ticket statuses'. It explains the purpose for filtering or creating tickets, distinguishing it from sibling tools like 'list_queues' or 'list_ticket_priorities'.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides explicit guidance on when to use ('to find status values for filtering or creating tickets'). Does not mention when-not to use, but given the simplicity, this is sufficient.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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