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asachs01

Autotask MCP Server

by asachs01

autotask_create_ticket_checklist_item

Add a checklist item to a ticket with customizable text, ordering, and completion status.

Instructions

Add a new checklist item to a ticket.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
itemNameYesThe checklist item text
positionNoOptional ordering position for the item
ticketIdYesThe ticket ID to add the checklist item to
isCompletedNoWhether the item starts in the completed state (default: false)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided. Description only says 'Add', but doesn't disclose whether it returns the created item, is idempotent, or requires permissions. Lacks behavioral context beyond the obvious.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Single sentence, no fluff. However, it is too minimal, missing return value or context. Could be improved without losing conciseness.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Simple creation tool with 4 parameters, no output schema, no annotations. Description does not mention return value, error handling, or any side effects. Incomplete for an agent to use confidently.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers all 4 parameters with descriptions. Description adds no extra meaning. Baseline 3 due to high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states the verb 'Add', resource 'checklist item', and target 'ticket'. It distinguishes from sibling tools like search, update, delete.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool versus alternatives, no prerequisites, no exclusions. Agent has to infer context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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