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asachs01

Autotask MCP Server

autotask_create_ticket_checklist_item

Add a checklist item to an Autotask ticket, specifying the item name, optional position, and completion status.

Instructions

Add a new checklist item to a ticket.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID to add the checklist item to
itemNameYesThe checklist item text
positionNoOptional ordering position for the item
isCompletedNoWhether the item starts in the completed state (default: false)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavioral traits. The statement 'Add' implies a non-destructive create operation, but it does not mention idempotency, limits, side effects, or the response format (no output schema exists). The agent gets minimal insight beyond the tool name.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no unnecessary words. It efficiently conveys the core action.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity and full schema coverage, the description is adequate but lacks information about prerequisites (e.g., ticket existence), consequences, and return value. It is minimally complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage for all 4 parameters, so the description does not need to add param details. The baseline is 3, and the description adds no extra meaning beyond what the schema provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Add') and the resource ('new checklist item to a ticket'), which differentiates it from sibling tools like search, update, and delete checklist item tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives, such as under what conditions a checklist item should be added, or prerequisites like the ticket must exist. The description is purely functional.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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