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asachs01

Autotask MCP Server

autotask_list_ticket_priorities

Retrieve all available ticket priorities from Autotask to obtain priority values for filtering tickets or creating new ones.

Instructions

List all available ticket priorities in Autotask. Use this to find priority values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description indicates a simple read-only listing operation with no side effects. Given no annotations are provided, the description adequately covers the behavior for this straightforward tool.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise with two sentences, front-loading the purpose and usage. Every sentence is essential and well-structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

With no parameters and no output schema, the description is complete. It tells the agent what the tool does and why to use it, leaving no gaps in understanding.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has zero parameters, so no parameter explanation is needed. The description adds value by stating the purpose of the returned values, meeting the baseline of 4 for no-parameter tools.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool lists all ticket priorities and specifies its use for filtering or creating tickets, distinguishing it from sibling tools that perform create, update, or search operations.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly states when to use the tool ('to find priority values for filtering or creating tickets'), providing clear context. While it doesn't explicitly mention when not to use it, the purpose is specific enough among siblings.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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