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asachs01

Autotask MCP Server

autotask_list_ticket_priorities

Retrieve all ticket priorities from Autotask to use for filtering or creating tickets.

Instructions

List all available ticket priorities in Autotask. Use this to find priority values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description indicates a read-only list operation with no side effects. No annotations are provided, but the description itself is transparent about the behavior. It doesn't detail the return format, but for a simple list, this is acceptable.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences that are front-loaded and to the point. Every sentence adds value without redundancy.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool has no parameters and no output schema, the description is complete enough. It explains the purpose and provides a practical use case.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has no parameters, so baseline is 4. The description does not need to add parameter meaning since there are none.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'List all available ticket priorities' which is a specific verb-resource pair. It distinguishes from sibling list tools by specifying the entity 'ticket priorities', and provides a use case.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description includes 'Use this to find priority values for filtering or creating tickets', which gives explicit guidance on when to use the tool. It does not mention when not to use or alternatives, but the context is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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