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asachs01

Autotask MCP Server

autotask_list_ticket_priorities

Retrieve all ticket priority values from Autotask to use when filtering or creating tickets.

Instructions

List all available ticket priorities in Autotask. Use this to find priority values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It states 'List all available ticket priorities', which implies a safe, read-only operation. However, it does not describe the return format or any ordering, leaving some ambiguity about what the agent will receive. Still, it is not contradictory.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the main action, no wasted words. Every sentence is useful and earns its place.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple list tool with no parameters and no output schema, the description is mostly complete. It tells the agent what it does and why to use it. A minor gap is not describing the return format, but it is not critical for this tool.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has zero parameters and schema coverage is 100% (vacuously). Per the guidelines, 0 parameters baseline is 4. The description does not need to add parameter info.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb 'list' and resource 'ticket priorities', clearly stating its purpose to find priority values for filtering or creating tickets. It distinguishes itself from sibling tools like autotask_list_queues and autotask_list_ticket_statuses by being specific to priorities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly says 'Use this to find priority values for filtering or creating tickets', providing clear context for when to use this tool. It does not mention alternatives or when not to use it, but given the tool's simplicity and uniqueness among siblings, the guidance is adequate.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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