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asachs01

Autotask MCP Server

autotask_create_time_entry

Log work hours in Autotask by linking time entries to tickets, tasks, or projects, or record Regular Time for administrative activities.

Instructions

Create a time entry in Autotask. Can be tied to a ticket, task, or project, OR created as "Regular Time" (no parent) for meetings, admin work, etc. For Regular Time, specify a category like "Internal Meeting", "Office Management", "Training", etc.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIDNoTicket ID for the time entry (omit for Regular Time)
taskIDNoTask ID for the time entry (for project work, omit for Regular Time)
projectIDNoProject ID for the time entry (omit for Regular Time)
resourceIDNoResource ID (user) logging the time. Can be omitted if resourceName is provided.
resourceNameNoName of the resource/user (e.g., "Will Spence"). Will be resolved to a resourceID automatically. Use this instead of resourceID for convenience.
categoryNoCategory name for Regular Time entries (e.g., "Internal Meeting", "Office Management", "Training", "Research", "HR/Recruiting", "Travel Time", "Holiday", "PTO"). Required for Regular Time entries (when no ticket/task/project is specified).
dateWorkedYesDate worked (YYYY-MM-DD format)
startDateTimeNoStart date/time (ISO format)
endDateTimeNoEnd date/time (ISO format)
hoursWorkedYesNumber of hours worked
summaryNotesYesSummary notes for the time entry
internalNotesNoInternal notes for the time entry
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It notes the automatic resolution of resourceName but does not disclose auth requirements, rate limits, side effects, or what happens on failure. Adequate but not comprehensive.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with purpose, no wasted words. Efficiently conveys the key information.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Covers the dual use case aspect well but lacks information on return values (no output schema) and any prerequisites. For the complexity of 12 parameters, more guidance on expected results would improve completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so baseline is 3. The description adds context on the two modes but does not go beyond the schema's own descriptions, which are already detailed for each parameter.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Clearly states the tool creates a time entry in Autotask and distinguishes between two main use cases: associating with a ticket/task/project or creating 'Regular Time'. This differentiates it from sibling create tools.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides clear context on when to use each mode (tied vs. regular) and mentions the need for a category for regular time. However, it does not explicitly state when not to use this tool or mention alternatives like searching.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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