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asachs01

Autotask MCP Server

autotask_create_time_entry

Create time entries in Autotask for tickets, tasks, projects, or non-billable activities like meetings and training.

Instructions

Create a time entry in Autotask. Can be tied to a ticket, task, or project, OR created as "Regular Time" (no parent) for meetings, admin work, etc. For Regular Time, specify a category like "Internal Meeting", "Office Management", "Training", etc.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIDNoTicket ID for the time entry (omit for Regular Time)
taskIDNoTask ID for the time entry (for project work, omit for Regular Time)
projectIDNoProject ID for the time entry (omit for Regular Time)
resourceIDNoResource ID (user) logging the time. Can be omitted if resourceName is provided.
resourceNameNoName of the resource/user (e.g., "Will Spence"). Will be resolved to a resourceID automatically. Use this instead of resourceID for convenience.
categoryNoCategory name for Regular Time entries (e.g., "Internal Meeting", "Office Management", "Training", "Research", "HR/Recruiting", "Travel Time", "Holiday", "PTO"). Required for Regular Time entries (when no ticket/task/project is specified).
dateWorkedYesDate worked (YYYY-MM-DD format)
startDateTimeNoStart date/time (ISO format)
endDateTimeNoEnd date/time (ISO format)
hoursWorkedYesNumber of hours worked
summaryNotesYesSummary notes for the time entry
internalNotesNoInternal notes for the time entry
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided; the description covers usage scenarios but does not disclose behavioral details like return value, error handling, or permission requirements. It adds some context beyond the schema but lacks depth in transparency.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single paragraph with front-loaded purpose and clear usage variations, no unnecessary words or repetition. Every sentence contributes meaning.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 12 parameters, no output schema, and no annotations, the description sufficiently covers the core variations and parameter relationships, but omits return value and error scenarios, which would enhance completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, and the description adds value by explaining the interplay between parameters (e.g., mutually exclusive IDs, category requirement for Regular Time) beyond standalone schema descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Create a time entry in Autotask' and distinguishes between tying to a ticket, task, project, or creating Regular Time, which differentiates it from sibling creation tools targeting other entities.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines5/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Explicitly explains when to use ticketID, taskID, projectID vs. category for Regular Time, and provides alternatives like resourceName over resourceID, giving clear guidance on parameter selection.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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