payment_overdue_final_notice_email
Send a final notice email for overdue invoices, stating amount, days overdue, and a deadline before escalating to collection, legal action, or work suspension.
Instructions
Write the formal final notice email when a client has not responded to previous payment reminders and the invoice is significantly overdue. This is the last professional communication before escalating to a collection agency, pausing all work, or seeking legal remedy — so the tone is firm, factual, and unambiguous without being hostile. States the outstanding amount, the number of days overdue, and a clear deadline for payment before you take the next step. Named 'final notice' so the client understands this is the last communication in the sequence. Distinct from late_payment_reminder (earlier, softer reminders) and invoice_dispute_response_email (client disputes the charge — this is non-payment, not dispute). Does not count against your monthly draft limit. Required: client_name, invoice_number, amount, days_overdue. Optional: original_due_date, payment_deadline (days from this email before next step — defaults to 7), next_step (collection_agency | legal_action | work_suspension — defaults to work_suspension), project_name, payment_link, your_name.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| client_name | Yes | Client's first name or full name | |
| invoice_number | Yes | Invoice reference number (e.g. 'INV-042', '#2024-07') | |
| amount | Yes | The outstanding amount as a string (e.g. '$1,200', '£850') | |
| days_overdue | Yes | How many days past the due date the invoice is (e.g. 30, 45, 60) | |
| original_due_date | No | The original due date (e.g. 'June 5', '5 June 2026'). Stating it makes the timeline clear and removes ambiguity. | |
| payment_deadline | No | Number of days from this email the client has to pay before you take the next step. Defaults to 7. | |
| next_step | No | What you will do if payment is not received by the deadline. work_suspension (default): pause all work and withhold deliverables. collection_agency: refer the debt to a collection agency. legal_action: pursue through small claims or formal legal channels. | |
| project_name | No | Project name for context (e.g. 'the Brand Refresh project', 'the Q2 content package') | |
| payment_link | No | A direct payment link or portal URL if you have one — makes it frictionless for the client to pay immediately | |
| your_name | No | Your name for the sign-off |