mid_project_cancellation_response_email
Respond professionally when a client cancels a project mid-engagement. Summarize work completed, mention kill fee if applicable, and confirm final invoice.
Instructions
Write a professional response when a client cancels a project mid-engagement. Acknowledges the cancellation without drama, summarises work completed to date, states the kill fee amount if your contract includes one, and confirms the final invoice. Protects you professionally and financially by putting the key facts in writing. Distinct from project_pause_email (temporary stop), project_closure_email (natural end at completion), client_offboarding_email (relationship wind-down), and end_client_relationship_email (you ending it). Does not count against your monthly draft limit.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| client_name | Yes | First name or full name of the client | |
| project_name | Yes | Name or brief description of the project (e.g. 'the website redesign', 'your brand identity') | |
| work_completed | Yes | Summary of what has been delivered or completed so far (e.g. 'wireframes, homepage design, and two interior page templates', 'discovery workshop, sitemap, and initial content strategy') | |
| kill_fee_amount | No | Optional: the kill fee amount or percentage from your contract (e.g. '$1,500', '50% of the remaining balance', '25% of total project fee'). If omitted, the email notes that a final invoice for work completed will follow without referencing a kill fee. | |
| kill_fee_clause | No | Optional: brief reference to the contract clause covering cancellation (e.g. 'per clause 7 of our contract', 'as per our agreed terms'). Keeps the tone professional rather than confrontational. | |
| final_invoice_total | No | Optional: total amount of the final invoice you will send (e.g. '$2,800'). Including this prevents surprises and frames the email as a clean close. | |
| assets_to_handover | No | Optional: files, documents, or access you will hand over so the client can continue with another provider (e.g. 'source files, brand guidelines PDF, and CMS login credentials'). Offering a clean handover protects your reputation. | |
| your_name | No | Optional: your name for the sign-off |