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autotask_update_ticket_checklist_item

Update a ticket checklist item: edit text, mark complete/incomplete, or change position.

Instructions

Update a checklist item on a ticket — edit text, mark complete/incomplete, or change position.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe parent ticket ID
itemIdYesThe checklist item ID to update
itemNameNoNew text for the checklist item
isCompletedNoMark the item complete (true) or incomplete (false)
positionNoNew ordering position for the item
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Without annotations, the description carries the full burden of behavioral disclosure. It lists possible actions (edit text, mark complete/incomplete, change position) but does not explain side effects, permissions required, or behavior when optional parameters are omitted.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, well-structured sentence that conveys the tool's capabilities without unnecessary words. It is efficient and front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a mutation tool with 5 parameters (2 required), high schema coverage, and no output schema, the description adequately covers the primary use cases. It provides enough context for an AI agent to understand what can be updated.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Input schema has 100% coverage with descriptions for all parameters. The description summarizes the parameter functions but adds no extra detail beyond what the schema already provides. Baseline of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly specifies the verb (update) and resource (checklist item on a ticket), and lists the specific attributes that can be modified (text, completion status, position). This distinguishes it from sibling tools like create or delete checklist items.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for updating existing checklist items but does not explicitly state when to use this tool versus alternatives (e.g., creating or deleting). No explicit guidance on prerequisites or conditions is provided.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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