Skip to main content
Glama

autotask_update_ticket_checklist_item

Update a ticket checklist item by modifying its text, completion status, or ordering position. Streamline task management and tracking.

Instructions

Update a checklist item on a ticket — edit text, mark complete/incomplete, or change position.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe parent ticket ID
itemIdYesThe checklist item ID to update
itemNameNoNew text for the checklist item
isCompletedNoMark the item complete (true) or incomplete (false)
positionNoNew ordering position for the item
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden but only states basic mutation behavior. It does not mention permissions, idempotency, side effects (e.g., notifications), or what happens when optional parameters are omitted. This is insufficient for safe invocation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

A single sentence that is front-loaded with the core action and efficiently enumerates possible modifications. No superfluous words or repetition.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a tool with 5 parameters (3 optional) and no output schema, the description covers the main operations but lacks detail on parameter constraints (e.g., position format, behavior when isCompleted is missing) and return value. Adequate but not thorough.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

All 5 parameters are described in the schema (100% coverage). The description adds value by grouping parameters into three use cases (edit text -> itemName, complete/incomplete -> isCompleted, reorder -> position), providing a usage context beyond the schema alone.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states the verb 'update' and the resource 'checklist item on a ticket', and lists specific actions (edit text, mark complete/incomplete, change position). This clearly distinguishes it from sibling tools like create or delete checklist items.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides no guidance on when to use this tool versus alternatives such as create or delete checklist items, nor does it mention prerequisites (e.g., the ticket and item must exist). An agent would lack context for appropriate invocation.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/wyre-technology/autotask-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server