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autotask_delete_service_call

Destructive

Permanently deletes a service call and all associated data. Confirm with the user before invoking because this action is irreversible.

Instructions

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently deletes a service call and all associated data. This action cannot be undone. Confirm with the user before invoking.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallIdYesThe service call ID to delete
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds value beyond the annotations by emphasizing 'IRREVERSIBLE' and 'all associated data', providing behavioral context that annotations alone do not convey. It is truthful and consistent with the destructiveHint=true annotation.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is very concise (two sentences) and front-loaded with the warning 'DESTRUCTIVE — IRREVERSIBLE'. Every sentence adds essential information without waste.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple delete operation with one parameter and no output schema, the description covers the key behavioral aspects (destructive, irreversible, user confirmation needed). Minor omissions (e.g., success/error handling) are not critical for this tool's completeness.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage for the single parameter (serviceCallId). The tool description does not add extra meaning beyond the schema, so the baseline score of 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Permanently deletes a service call and all associated data', using a specific verb and resource. The tool name and description distinguish it from sibling delete tools (e.g., delete_quote_item) by specifying the exact entity being deleted.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description includes 'Confirm with the user before invoking', which is a usage guideline. However, it does not explicitly state when to use this tool versus alternatives like other delete tools, nor does it provide conditions or exclusions.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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