autotask_create_ticket_note
Add notes to Autotask tickets to document updates, instructions, or communications for team collaboration and record-keeping.
Instructions
Create a new note for a ticket
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticketId | Yes | The ticket ID to add the note to | |
| title | No | Note title | |
| description | Yes | Note content | |
| noteType | No | Note type (1=General, 2=Appointment, 3=Task, 4=Ticket, 5=Project, 6=Opportunity) | |
| publish | No | Publish level (1=Internal Only, 2=All Autotask Users, 3=Everyone) |