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autotask_list_ticket_statuses

Retrieve all available ticket statuses from Autotask, enabling you to select appropriate status values for filtering or creating tickets.

Instructions

List all available ticket statuses in Autotask. Use this to find status values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must cover behavioral traits. It indicates a read operation ('list all available') but doesn't disclose potential pagination, rate limits, or data freshness. For a simple parameterless tool, this is adequate but not above average.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences with zero redundant information. Front-loaded with the action verb and resource. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple list tool with no parameters and no output schema, the description provides everything needed: what it does and why to use it. No gaps.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has no parameters (schema description coverage 100%). The description implicitly confirms no parameters are needed, which is sufficient. Baseline 4 applies since no parameter info is required.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'list all available ticket statuses' - a specific verb and resource. It distinguishes from siblings like autotask_list_queues or autotask_list_ticket_priorities by naming the exact resource (ticket statuses).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly says 'Use this to find status values for filtering or creating tickets,' providing clear context. It lacks explicit 'when not to use' but the simple nature of the tool makes alternatives obvious among siblings.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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