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autotask_create_contact

Create a new contact record in Autotask PSA by specifying company ID, first name, and last name. Optionally include email, phone, and title.

Instructions

Create new contact record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
companyIDYesCompany ID for the contact
firstNameYes
lastNameYes
emailAddressNo
phoneNo
titleNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are present, so the description must fully convey behavioral traits. It only states 'create' without disclosing side effects, permissions, idempotency, or error conditions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single efficient sentence with no wasted words. However, it sacrifices completeness for brevity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the absence of output schema and low parameter coverage, the description is insufficient. It omits return value, error handling, and validation rules, leaving the agent underinformed.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters2/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

With only 17% schema coverage, the description adds no additional meaning to the parameters. It does not clarify the purpose of fields like title, phone, or emailAddress beyond their names.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Create new contact record' uses a specific verb (create) and resource (contact record), clearly distinguishing it from sibling tools like autotask_create_company or autotask_update_contact.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives, prerequisites (e.g., company must exist), or scenarios where it should not be used.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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