Skip to main content
Glama

autotask_create_contact

Creates a new contact record under a specific company in Autotask PSA, requiring company ID, first name, and last name.

Instructions

Create new contact record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
companyIDYesCompany ID for the contact
firstNameYes
lastNameYes
emailAddressNo
phoneNo
titleNo
Behavior1/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden but only states 'Create', offering no disclosure of side effects, permissions, or success/error behavior.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise but overly minimal, bordering on under-specification; it is not verbose but lacks necessary detail.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a creation tool with 6 parameters and no output schema, the description omits important context such as duplicate handling, permissions, and typical return information.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is only 17% (only companyID described), and the description adds no parameter meaning, failing to compensate for the lack of schema documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Create new contact record' uses a specific verb and resource, clearly distinguishing it from sibling create tools for different entities (company, ticket, etc.).

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives like 'autotask_update_contact' or other create tools, leaving the agent without decision support.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/wyre-technology/autotask-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server