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autotask_create_company

Create a new company record in Autotask PSA by specifying company name and type, with optional contact details and address.

Instructions

Create new company record

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
companyNameYes
companyTypeYes
phoneNo
address1No
cityNo
stateNo
postalCodeNo
ownerResourceIDNo
isActiveNo
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must disclose behavioral traits, but it only states 'Create new company record'. It fails to mention idempotency, uniqueness constraints, permissions, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness3/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence, which is concise but too minimal for a tool with 9 parameters. It sacrifices clarity and completeness for brevity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness1/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the complexity (9 params, no schema descriptions, no output schema, no annotations), the description is severely incomplete. It provides no context about return values, behavior, or constraints.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters1/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 0%, and the description adds no meaning to any of the 9 parameters. It does not explain what each parameter is or how to use it, leaving the agent without essential context.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description 'Create new company record' clearly specifies the verb 'create' and the resource 'company record', distinguishing it from sibling create tools for other entities like notes or contacts.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus alternatives such as autotask_update_company for updates or other create tools for different entities.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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