Skip to main content
Glama

autotask_delete_ticket_checklist_item

Destructive

Permanently delete a checklist item from a ticket. This action is irreversible—confirm with user before invoking.

Instructions

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently deletes a checklist item from a ticket. This action cannot be undone. Confirm with the user before invoking.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe parent ticket ID
itemIdYesThe checklist item ID to delete
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds a strong warning about irreversibility and user confirmation, which goes beyond the annotations (destructiveHint: true). It does not contradict any annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise, using only two sentences with an emoji and bold for emphasis. Every word adds value, and the warning is front-loaded.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple delete tool with no output schema, the description adequately covers the key behavioral aspect (irreversibility). It could mention the expected return, but that is not required.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The input schema has 100% description coverage, with clear descriptions for 'ticketId' and 'itemId'. The description does not add any additional parameter semantics beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action ('Permanently deletes a checklist item from a ticket'), specifying the verb and resource. While it distinguishes this tool from other delete tools by focusing on 'checklist item', it does not explicitly differentiate it from siblings like autotask_delete_ticket_charge.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description advises 'Confirm with the user before invoking,' which provides usage guidance. However, it does not specify when to use this tool versus alternatives like other delete tools, nor does it list exclusions or prerequisites.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/wyre-technology/autotask-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server