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autotask_search_configuration_items

Find and filter configuration items in Autotask by name, company, product, type, or category.

Instructions

Search for configuration items in Autotask with optional filters

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
isActiveNo
pageSizeNoNumber of results to return (default: 25, max: 500)
companyIDNoFilter by company ID
productIDNoFilter by product ID
searchTermNoSearch term for configuration item name
configurationItemTypeNoFilter by configuration item type (numeric picklist value)
configurationItemCategoryIDNoFilter by configuration item category ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, so description must describe behavioral traits. It does not mention that this is a read-only operation, any required permissions, rate limits, or what happens if no results are found.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single short sentence, which is concise. However, it could be more informative without adding length, e.g., specifying the return type.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema and 7 parameters, the description should explain what the search returns (e.g., list of CIs). It does not, leaving the agent to guess the response structure.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 86% (6 of 7 parameters have descriptions). The tool description adds no additional meaning beyond the schema. Baseline score of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states verb 'Search' and resource 'configuration items', with context 'in Autotask with optional filters'. It is unambiguous but does not differentiate from sibling tools such as autotask_search_services or autotask_search_resources.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance on when to use this tool vs alternatives. The description does not mention prerequisites, typical use cases, or exclusions. With 12 sibling tools, such guidance is essential.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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