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autotask_search_ticket_checklist_items

List all checklist items on a ticket with their completion status using the ticket ID.

Instructions

List all checklist items on a ticket, including their completion status. Checklist items are a sub-resource of a ticket and cannot be queried without a ticket ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID whose checklist items should be listed
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description must fully convey behavior. It states the action (list) and included data (completion status) but omits details on pagination, read-only nature, or response format. This leaves uncertainty for an AI agent.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, front-loaded with the action and key behavior. No filler words; every sentence serves a purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema, the description could hint at the response structure (e.g., array of items). It mentions completion status but omits pagination or ordering. Adequate for a simple list tool with one parameter, but incomplete for full context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the description adds no new meaning beyond the ticketId parameter. It reiterates the need for ticketId, but the schema already specifies this. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'List' and the resource 'checklist items on a ticket', including the fact that completion status is returned. It differentiates from sibling search tools by positioning checklist items as a sub-resource requiring a ticket ID.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides a clear constraint ('cannot be queried without a ticket ID') but does not explicitly contrast with sibling tools like autotask_search_ticket_notes or autotask_search_ticket_charges. It implies usage context but lacks explicit when-not guidance.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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