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autotask_list_ticket_priorities

Retrieve available ticket priority values for filtering or creating tickets in Autotask PSA.

Instructions

List all available ticket priorities in Autotask. Use this to find priority values for filtering or creating tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault

No arguments

Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries the full burden. It implies a read-only operation ('List') but doesn't disclose behavioral traits like rate limits, authentication needs, or return format. The description adds some context about the tool's purpose but lacks operational details.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two concise sentences with zero waste. The first sentence states the purpose, and the second provides usage context, making it front-loaded and efficiently structured.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's low complexity (0 parameters, no output schema, no annotations), the description is adequate but minimal. It covers the purpose and usage but lacks details on behavioral aspects like response format or error handling, which could be helpful despite the simplicity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The tool has 0 parameters with 100% schema description coverage, so the baseline is 4. The description doesn't need to explain parameters, and it appropriately focuses on the tool's purpose without redundant parameter information.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the specific action ('List all available ticket priorities') and resource ('in Autotask'), distinguishing it from sibling tools like autotask_list_ticket_statuses or autotask_list_categories. It precisely identifies what the tool does without being tautological.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context for when to use this tool ('to find priority values for filtering or creating tickets'), which helps differentiate it from other list tools. However, it doesn't explicitly state when not to use it or name specific alternatives among siblings, though the purpose implies it's for priority data only.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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