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autotask_search_ticket_attachments

Retrieve attachments for a specific ticket by providing its ID. Optionally set page size to limit results.

Instructions

Search for attachments on a specific ticket. Each parent triggers a separate query — scope the parent ticket list before iterating.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID to search attachments for
pageSizeNoNumber of results to return (default: 10, max: 50)
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description carries full burden. It reveals that each parent triggers a separate query, which is key. However, it omits details like pagination behavior, read-only nature, or rate limits.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences front-load the purpose and provide critical behavioral guidance. No extraneous text.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The description is adequate for a simple search tool but lacks information about the return format or pagination beyond pageSize. Without an output schema, more detail would be beneficial.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers 100% of parameters, but the description adds strategic context: 'scope the parent ticket list before iterating' implies that ticketId should be from a scoped list. This adds value beyond the schema.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states 'Search for attachments on a specific ticket' — a specific verb and resource. The added note about scoping the parent ticket list distinguishes this from generic ticket searches among siblings.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description advises to 'scope the parent ticket list before iterating,' providing an explicit usage pattern. While it doesn't name alternative tools, the guidance is clear and prevents misuse.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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