autotask_get_service
Retrieve detailed information for a specific service using its unique ID in Autotask PSA.
Instructions
Get a specific service by ID
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| serviceId | Yes | The service ID to retrieve |
Retrieve detailed information for a specific service using its unique ID in Autotask PSA.
Get a specific service by ID
| Name | Required | Description | Default |
|---|---|---|---|
| serviceId | Yes | The service ID to retrieve |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations provided, so description carries the burden. It indicates a read-only, idempotent retrieval operation. While not covering edge cases (e.g., missing ID), it sufficiently conveys basic behavior for a simple get tool.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
Single sentence conveying key information (action, resource, identifier). No unnecessary words, front-loaded with the purpose.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
Given low complexity (1 parameter, no output schema), the description is adequate. It doesn't explain return format or error handling, but for a simple get tool this is acceptable and not critically incomplete.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description for serviceId is complete (100% coverage) and sufficiently descriptive. The tool description adds no further context beyond what the schema provides, so baseline 3 applies.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states the action (Get), the resource (service), and how it's identified (by ID). It is specific and distinguishes from sibling tools like autotask_search_services which retrieves multiple services.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No explicit guidance on when to use this tool versus alternatives (e.g., autotask_search_services for filtering). The context implies usage when a specific service ID is known, but no exclusions or alternatives are mentioned.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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