autotask_get_ticket_details
Retrieve comprehensive ticket information by ID to access full details and data for specific support requests in Autotask PSA.
Instructions
Get detailed information for a specific ticket by ID. Use this for full ticket data when needed.
Input Schema
TableJSON Schema
| Name | Required | Description | Default |
|---|---|---|---|
| ticketID | Yes | Ticket ID to retrieve | |
| fullDetails | No | Whether to return full ticket details (default: false for optimized data) |