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autotask_delete_service_call_ticket

Destructive

Permanently remove a ticket association from a service call in Autotask. This irreversible action requires user confirmation.

Instructions

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently removes a ticket association from a service call. This action cannot be undone. Confirm with the user before invoking.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdYesThe service call ticket record ID to delete
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already flag destructiveHint=true, but the description adds emphasis with '⚠ DESTRUCTIVE — IRREVERSIBLE. This action cannot be undone.' and the user confirmation requirement, providing additional behavioral context beyond annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise: two short sentences with zero wasted words. The warning is front-loaded, and every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given one required parameter, no output schema, and annotations covering safety, the description fully informs the agent about the irreversible nature and user confirmation requirement, making it contextually complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The single parameter 'serviceCallTicketId' is fully described in the input schema with coverage 100%. The description does not add any extra meaning or constraints beyond what the schema already provides.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: 'Permanently removes a ticket association from a service call.' It uses a specific verb and resource, distinguishing it from siblings like autotask_delete_service_call_ticket_resource.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description instructs to 'Confirm with the user before invoking,' providing a clear usage condition. However, it does not mention alternatives or when not to use, which would elevate it to a 5.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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