Skip to main content
Glama

autotask_delete_service_call_ticket

Destructive

Permanently delete a ticket association from a service call. Irreversible action — confirm with user.

Instructions

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently removes a ticket association from a service call. This action cannot be undone. Confirm with the user before invoking.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdYesThe service call ticket record ID to delete
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds 'DESTRUCTIVE — IRREVERSIBLE. This action cannot be undone' beyond the annotations' destructiveHint. It also reinforces the need for user confirmation, providing useful behavioral context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise, with two short sentences that front-load the critical warning. Every word adds value, making it efficient for an agent to parse.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simple tool with one parameter, no output schema, and clear annotations, the description fully covers the purpose, danger, and usage guidance. It leaves no significant gaps in context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The schema already fully describes the single parameter (serviceCallTicketId) with a clear description. The tool description does not add additional parameter semantics, so it meets the baseline for high schema coverage.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states it removes a ticket association from a service call, with a clear verb and resource. It distinguishes from sibling delete tools like 'autotask_delete_service_call' and 'autotask_delete_service_call_ticket_resource' by specifying the target.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description instructs to confirm with the user before invoking, providing usage guidance. However, it does not explicitly state when not to use it or suggest alternatives, which would improve the score.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Install Server

Other Tools

Latest Blog Posts

MCP directory API

We provide all the information about MCP servers via our MCP API.

curl -X GET 'https://glama.ai/api/mcp/v1/servers/wyre-technology/autotask-mcp'

If you have feedback or need assistance with the MCP directory API, please join our Discord server