autotask_get_service_call
Retrieve a specific service call by its ID to access its full details.
Instructions
Get a specific service call by ID
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| serviceCallId | Yes | The service call ID to retrieve |
Retrieve a specific service call by its ID to access its full details.
Get a specific service call by ID
| Name | Required | Description | Default |
|---|---|---|---|
| serviceCallId | Yes | The service call ID to retrieve |
Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?
No annotations are present, and the description does not disclose behavioral traits such as whether the call is read-only, what permissions are needed, or what the response contains. It only describes the basic operation.
Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.
Is the description appropriately sized, front-loaded, and free of redundancy?
The description is a single, concise sentence that efficiently conveys the tool's purpose with no superfluous words.
Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.
Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?
For a simple get tool with one parameter and no output schema, the description is adequate but incomplete. It lacks information about the return value or any special behavior, leaving the agent to assume standard retrieval semantics.
Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.
Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?
Schema description coverage is 100%, so the parameter is already documented. The description adds no new meaning beyond the schema, achieving a baseline score of 3.
Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.
Does the description clearly state what the tool does and how it differs from similar tools?
The description clearly states the action ('Get') and the resource ('a specific service call by ID'). However, it does not differentiate from other 'get_*' tools like get_ticket or get_opportunity, but the purpose is unambiguous.
Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.
Does the description explain when to use this tool, when not to, or what alternatives exist?
No guidance is provided on when to use this tool versus alternatives like autotask_search_service_calls. There is no mention of preconditions or exclusions.
Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.
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