zendesk_list_tickets
Read-onlyIdempotent
Lists recent Zendesk tickets and flags any that are still new, so agents can review incoming support requests and prioritize follow-up.
Instructions
List recent Zendesk tickets (signals when any are still new).
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| Yes | Agent email address | ||
| limit | No | Tickets to return (max 100, default 25) | |
| sort_by | No | Sort field (e.g. created_at, updated_at) | |
| api_token | Yes | Zendesk API token | |
| subdomain | Yes | Zendesk subdomain |