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pagerduty_create_incident

Create a new PagerDuty incident on any service by providing the title and service ID. Optionally set urgency, body details, and the email of the user creating the incident.

Instructions

Create a new PagerDuty incident on a service.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
api_keyYesPagerDuty API key
titleYesIncident title/summary
service_idYesID of the service to create the incident on
urgencyNoUrgency: high or low
body_detailsNoDetailed description of the incident
fromNoEmail address of the user creating the incident (required by some accounts)
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description does not disclose behavioral traits beyond basic purpose. With no annotations, it should explain side effects (e.g., triggers notifications), authentication requirements, or response behavior. The minimal description leaves these important aspects unspecified.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single sentence with no unnecessary words. It is concise but could be slightly more informative without losing brevity.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

The tool has 6 parameters (3 required) and no output schema. The description fails to explain what happens upon creation, response format, or any limitations (e.g., account requirements). This is insufficient for an agent to use the tool confidently.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with descriptions for all 6 parameters. The description adds no additional detail beyond the schema, so baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'Create' and the resource 'PagerDuty incident' with context 'on a service'. It distinguishes from sibling tools like pagerduty_acknowledge_incident and pagerduty_resolve_incident, which have different actions.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No guidance is provided on when to use this tool versus its siblings (e.g., acknowledge, resolve, list). The description does not specify prerequisites, appropriate contexts, or alternatives.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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