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customer_success_renewal_pipeline

Run renewal pipeline actions to manage customer contract renewals, identify at-risk accounts, and drive retention using free-text objectives or structured inputs.

Instructions

Run the customer_success domain agent action renewal_pipeline.

Routes through the platform's domain-agent dispatcher under your JWT, tenant, and company scope.

Args: message: Free-text objective for the action. inputs: Optional JSON string of structured inputs for the action.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
messageNo
inputsNo{}

Output Schema

TableJSON Schema
NameRequiredDescriptionDefault
resultYes
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations provided, the description carries full burden for behavioral disclosure. It mentions routing through a dispatcher under JWT/tenant/company scope, but does not clarify side effects (e.g., whether it creates, updates, or triggers workflows), nor does it describe output format or potential risks like destructive actions.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is short and front-loaded, with the purpose stated in the first sentence, followed by routing context and parameter notes. It is efficient but could include more value without becoming verbose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Despite having an output schema, the description does not explain what the renewal pipeline entails, what inputs it expects in detail, or how the output is structured. With no annotations and minimal parameter guidance, the tool is insufficiently described for an agent to use it effectively.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The description lists the two parameters with brief explanations: 'message' as free-text objective and 'inputs' as optional JSON. Given 0% schema coverage, this adds some meaning but lacks detail on expected values, constraints, or examples. It barely compensates for the missing schema descriptions.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose4/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it runs a specific domain agent action ('renewal_pipeline') with a verb+resource structure. However, it does not differentiate this from sibling tools like customer_success_churn_risk_scan or customer_success_health_score_report, which are similarly named but distinct actions.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines2/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

There is no guidance on when to use this tool versus alternatives. The description does not provide context for appropriate scenarios, prerequisites, or exclusions, leaving the agent without decision-making support.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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