crm_customer_health_risk
Score post-sale customer health to identify churn risks. Combines product usage, support tickets, billing, and CRM activity into a 0-100 score with top risk drivers and recommended actions.
Instructions
Score post-sale customer health and surface churn risks. Combines product usage, support tickets, billing, and CRM activity into a 0-100 score with the top 3 risk drivers and recommended actions. Args: message: Free-text objective for the action. account_id (required): CRM account ID. lookback_days: Activity window for the score.
Input Schema
| Name | Required | Description | Default |
|---|---|---|---|
| message | No | ||
| account_id | No | ||
| lookback_days | No |
Output Schema
| Name | Required | Description | Default |
|---|---|---|---|
| result | Yes |