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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_update_ticket_charge

Update specific fields of an existing ticket charge, including name, status, cost, price, quantity, description, or billable status.

Instructions

Update an existing ticket charge. Only fields provided will be changed.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNoUpdated charge name
statusNoUpdated status
chargeIdYesThe charge ID to update
unitCostNoUpdated unit cost
unitPriceNoUpdated unit price
descriptionNoUpdated description
unitQuantityNoUpdated quantity
billableToAccountNoUpdated billable status

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.18.0

TDQS

A3.5/5.0
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries the full burden. It mentions 'only fields provided will be changed' indicating partial update, but lacks disclosure on idempotency, error handling, or authorization needs.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise with two sentences and no unnecessary words, effectively communicating the core functionality.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness3/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the simplicity of the tool and rich schema descriptions, the description is adequate but missing some behavioral context and usage guidelines, preventing it from being fully complete.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100% with all parameters documented. The description adds no additional parameter meaning beyond what the schema already provides, meeting the baseline.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states it updates an existing ticket charge, using a specific verb and resource. It distinguishes itself from sibling tools like autotask_create_ticket_charge and autotask_delete_ticket_charge.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description provides clear context by stating what the tool does, but does not give explicit guidance on when to use it versus alternatives (e.g., create or delete), nor any prerequisites or side effects.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

Deploy Server

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