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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_update_ticket_charge

Update specific fields of an existing ticket charge, including name, status, cost, price, quantity, description, or billable status.

Instructions

Update an existing ticket charge. Only fields provided will be changed.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
nameNoUpdated charge name
statusNoUpdated status
chargeIdYesThe charge ID to update
unitCostNoUpdated unit cost
unitPriceNoUpdated unit price
descriptionNoUpdated description
unitQuantityNoUpdated quantity
billableToAccountNoUpdated billable status
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description discloses partial update behavior ('Only fields provided will be changed'), which is useful. However, no annotations are provided, and the description does not mention response format, error handling, permissions, or side effects.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is one concise sentence, no fluff. It is front-loaded and gets the point across efficiently.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 8 parameters, no output schema, and no annotations, the description is minimal. It lacks information about return values, error conditions, or how the update interacts with other data. The tool is relatively simple, but more context would aid an AI agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, so the schema already documents each parameter. The description adds the context of partial updates, but does not elaborate on individual parameter meanings beyond the schema. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action (update), the resource (ticket charge), and the partial update behavior. It distinguishes this tool from siblings like create, delete, search, and get.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

No explicit when-to-use or when-not-to-use guidance is given. The description implies usage for updating existing charges, but lacks context on prerequisites or alternatives among sibling tools.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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