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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_search_contacts

Search contacts by name, email, or company. Returns up to 200 results per page.

Instructions

Search contacts by name, email, or company. Max 200/page.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageNo
isActiveNoFilter by active status (1=active, 0=inactive)
pageSizeNoMax 200
companyIDNoFilter by company ID
searchTermNoSearch term for contact name or email
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must fully disclose behavior, but it only mentions a page size limit. It does not state read-only nature, side effects, authentication needs, or behavior when no parameters are supplied.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is extremely concise, with one sentence and a fragment. It front-loads the key actions but omits important details, which may be too sparse for a tool with 5 parameters.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given 5 parameters, no annotations, and no output schema, the description is incomplete. It fails to explain parameter optionality, default behavior, or result handling, leaving significant gaps for an agent.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 80%, and the description adds minimal new meaning beyond what the schema already provides for searchTerm and companyID. The mention of 'max 200/page' reinforces pageSize's maximum.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the tool searches contacts by name, email, or company, which is distinct from sibling search tools targeting other resources like companies or services.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies usage for contact searches but provides no explicit guidance on when to use this versus alternatives like autotask_search_companies or create/update contact tools. The max 200/page constraint gives limited context.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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