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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_delete_service_call_ticket

Destructive

Permanently removes a ticket association from a service call. This irreversible action requires user confirmation before execution.

Instructions

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently removes a ticket association from a service call. This action cannot be undone. Confirm with the user before invoking.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
serviceCallTicketIdYesThe service call ticket record ID to delete

Schema Changelog

Changes observed during successful MCP inspections.

  1. First observedv2.18.0

TDQS

A4.3/5.0
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

The description adds context beyond annotations: 'irreversible' and 'cannot be undone'. This aligns with destructiveHint=true and provides additional clarity. No contradiction with annotations.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness4/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is concise and front-loaded with a warning emoji and clear statement. It could potentially be slightly more structured, but it is efficient and to the point.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given a single parameter, no output schema, and annotations covering the destructive nature, the description is largely complete. It could mention the expected result or side effects, but it is adequate for the complexity.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

The only parameter (serviceCallTicketId) is fully described in the schema with 100% coverage. The tool description does not add any extra meaning beyond the schema, so the baseline score of 3 applies.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description explicitly states the action (permanently removes) and the resource (a ticket association from a service call), clearly distinguishing it from sibling tools like autotask_delete_service_call or autotask_delete_service_call_ticket_resource.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description instructs to confirm with the user before invoking, which is a usage guideline for a destructive action. It does not explicitly list alternatives or when not to use, but the context of deletion is clear.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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