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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_search_ticket_charges

Find charges associated with a ticket, such as materials and expenses. Filter by ticket ID for best performance; limited to 10 results if unfiltered.

Instructions

Search ticket charges (materials, costs, expenses). Provide ticketId for best performance. Max 10 if unfiltered.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageSizeNoNumber of results to return (default: 25, max: 100)
ticketIdNoFilter by ticket ID (recommended)
Behavior4/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations provided, but description discloses the unfiltered result limit (Max 10) which is a key behavioral constraint. Does not mention destructive actions, which is safe as inferred.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

Two sentences, no fluff. Front-loaded with purpose. Every sentence adds value.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given no output schema and moderate complexity, description covers purpose, performance tip, and unfiltered limit. Could mention return type but inferred from tool name and siblings.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters4/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema covers both parameters with descriptions. Description adds value by recommending ticketId for performance, going beyond schema. No enums or nested objects.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

Description clearly states 'Search ticket charges (materials, costs, expenses).' It uses specific verbs and resources, distinguishing it from sibling tools like autotask_get_ticket_charge.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

Provides guidance to provide ticketId for best performance and mentions max 10 results if unfiltered. While it doesn't explicitly exclude other use cases, it gives context for efficient use.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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