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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_delete_ticket_checklist_item

Destructive

Permanently deletes a specific checklist item from a ticket. This irreversible action requires confirmation to prevent data loss.

Instructions

⚠ DESTRUCTIVE — IRREVERSIBLE. Permanently deletes a checklist item from a ticket. This action cannot be undone. Confirm with the user before invoking.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
itemIdYesThe checklist item ID to delete
ticketIdYesThe parent ticket ID
Behavior5/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

Annotations already indicate destructiveHint=true, readOnlyHint=false, and idempotentHint=false. The description adds critical context: '⚠ DESTRUCTIVE — IRREVERSIBLE. This action cannot be undone.' This reinforces and humanizes the behavioral traits, exceeding what annotations alone provide.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is one concise sentence with a warning emoji and an explicit instruction. Every word is meaningful, and there is no extraneous content. It effectively front-loads the critical destructive nature.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness4/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

For a simple delete operation with complete parameter schema and no output schema, the description adequately covers the purpose, irreversibility, and the need for user confirmation. It might be slightly lacking in specifying the result (e.g., no output), but overall it is well-rounded.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100% for both parameters (ticketId, itemId). The description does not add new semantics; it implicitly relates them but offers no additional details. Baseline score of 3 is appropriate as the schema already handles parameter documentation.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the action: 'Permanently deletes a checklist item from a ticket.' The verb 'deletes' and resource 'checklist item from a ticket' are specific and unambiguous. Among siblings (e.g., autotask_delete_quote_item, autotask_delete_ticket_charge), it distinguishes itself by focusing on ticket checklist items.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly instructs 'Confirm with the user before invoking,' providing a clear when-to-use guideline. It does not mention alternative tools for similar operations, but the strong destructive warning and requirement for user confirmation effectively guide appropriate usage.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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