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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_search_service_call_ticket_resources

Find technician assignments on service call tickets by filtering by technician or ticket ID.

Instructions

Search for resource (technician) assignments on service call tickets.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
pageSizeNoNumber of results to return (default: 25)
resourceIdNoFilter by resource (technician) ID
serviceCallTicketIdNoFilter by service call ticket ID
Behavior2/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

With no annotations, the description carries full burden but fails to disclose behavioral traits like pagination, default filters, or permission requirements. It only states 'search' without further context.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is a single, front-loaded sentence with no wasted words. It efficiently communicates the tool's purpose.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness2/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Despite a simple parameter set, the description lacks context on return values, pagination behavior, or any behavioral details. No output schema exists to compensate.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema description coverage is 100%, so the description adds no significant meaning beyond what is already in the parameter descriptions. Baseline 3 is appropriate.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description uses a specific verb ('Search') and resource ('resource (technician) assignments on service call tickets'), clearly distinguishing it from sibling tools like autotask_search_service_calls and autotask_create_service_call_ticket_resource.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines3/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description implies use for searching existing assignments but provides no explicit guidance on when to use or alternatives, such as creating assignments via autotask_create_service_call_ticket_resource.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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