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ThatDayneGuy

Autotask MCP Server

by ThatDayneGuy

autotask_search_ticket_checklist_items

Retrieve the checklist items and their completion status for a specific ticket. Provide the ticket ID to get the list.

Instructions

List all checklist items on a ticket, including their completion status. Checklist items are a sub-resource of a ticket and cannot be queried without a ticket ID.

Input Schema

TableJSON Schema
NameRequiredDescriptionDefault
ticketIdYesThe ticket ID whose checklist items should be listed
Behavior3/5

Does the description disclose side effects, auth requirements, rate limits, or destructive behavior?

No annotations are provided, so the description must cover behavioral traits. It implies read-only behavior by describing a list operation, but does not explicitly state side effects, pagination, or rate limits. The description is adequate but minimal.

Agents need to know what a tool does to the world before calling it. Descriptions should go beyond structured annotations to explain consequences.

Conciseness5/5

Is the description appropriately sized, front-loaded, and free of redundancy?

The description is two sentences, front-loading the purpose and adding necessary constraint. No unnecessary information is present.

Shorter descriptions cost fewer tokens and are easier for agents to parse. Every sentence should earn its place.

Completeness5/5

Given the tool's complexity, does the description cover enough for an agent to succeed on first attempt?

Given the tool's simplicity (one required parameter, no output schema), the description fully covers the purpose and usage context. The sibling set includes related CRUD tools, providing complete context.

Complex tools with many parameters or behaviors need more documentation. Simple tools need less. This dimension scales expectations accordingly.

Parameters3/5

Does the description clarify parameter syntax, constraints, interactions, or defaults beyond what the schema provides?

Schema coverage is 100%, and the schema already describes the ticketId parameter. The description adds context about the sub-resource relationship but does not add significant meaning beyond the schema, warranting a baseline score of 3.

Input schemas describe structure but not intent. Descriptions should explain non-obvious parameter relationships and valid value ranges.

Purpose5/5

Does the description clearly state what the tool does and how it differs from similar tools?

The description clearly states the verb 'list' and the resource 'checklist items on a ticket', including the detail about completion status. It distinguishes itself from sibling CRUD tools for checklist items.

Agents choose between tools based on descriptions. A clear purpose with a specific verb and resource helps agents select the right tool.

Usage Guidelines4/5

Does the description explain when to use this tool, when not to, or what alternatives exist?

The description explicitly states that checklist items are a sub-resource and require a ticket ID, providing clear context for when to use the tool. It does not explicitly mention alternative tools or when not to use it, but the sibling list is sufficient.

Agents often have multiple tools that could apply. Explicit usage guidance like "use X instead of Y when Z" prevents misuse.

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